Addons, DPS meters, and threat meters will not be supported.
- My decision is not to allow DPS meters nor add-ons. I feel we have adequate measures in place to prevent a majority of potential third party trackers. I know this subject has passionate voices on both sides and I respect the various opinions and positions many of you have expressed. – Steven Sharif
- The developers do not want addons/mods to be necessary to experience the game.
- The developers believe that DPS meters (parsers) can cause toxicity and other negative behaviors.
- What role DPS meters provide in online communities that I've noticed in the past my experiences: they can be a bit toxic, they can be a bit exclusionary; and that's why we don't want the DPS meters. – Steven Sharif
- Threat meters will also not be present in the game. There will instead be visual in-game queues to indicate threat.
- Meters in my opinion are a removal from the the game immersion; and what I mean by that isn't necessarily even the fact that having the meter takes you out of the game per-se, but it is- there's a lot of diegetic approach that you can take that doesn't rely on UI elements like a meter to indicate how you should do a thing; and when you're not utilizing those types of meters you can do different types of strategies and encounter design. You can have things that can be more subtle and aren't going to be immediately given away by a meter indicating something; and that's the type of gameplay that we think that I believe we want to emphasize; and for that reason, we're not going to be including threat meters. What we will be including however are animation indicators. We're going to be including ability indicators to show the tank "hey I might be losing aggro here." I'm observing in the world these immersive elements that are not tied to any specific type of UI, but indicate to me that this monster might be moving off to attack somebody else in a very immediate future; and now I should be using the abilities that I'm saving to regain that aggro, or to lock them down with a taunt or something. That to me is a bit more representative of the type of gameplay we want to to bring in our encounter design. – Steven Sharif
- There will be integrations available for streaming services such as Twitch and a few other services, but it's not something that will be exposed through an API just yet.
- The design of the game API is still under consideration.
The Ashes of Creation user interface (UI) and HUD is built with customization in mind, rather than being one-size-fits-all. 
- Users will be able to quickly customize UI elements on-the-fly to suit the PvX nature of the game and different styles of combat.
- Customization of UI elements, especially there on the HUD is a top desired aspect of our UI team. – Steven Sharif
- Users will be able to save and load UI profiles, such as switching to a custom UI profile for raids.
- One of the first things we did when we were starting to block in the very base features of our HUD editor was talking about saving and loading profiles. We're going to have options for, when I'm in a raid automatically change my UI to this UI. – Colby Marchi
- The user interface in Alpha-2 will have options to support hover-over casting and double-tap application of AoE effects on the cursor location.
- One of the the big goals of our UI team and our design team is to accommodate a whole host of different types of user options that they're capable of setting, because we all have different play styles; and in that regard those include things like hover-over casting, double-tap application of AoE effects on cursor location- just a lot of different options, because people like to play different ways. – Steven Sharif
- It's very important to note that in Alpha 1 you are not going to see a solid UI presentation and that's because our UI currently is still very placeholder very work-in-progress. – Steven Sharif
There are combat logs in Ashes of Creation.
We will be providing combat data for individual players in their chat window, that players can filter and analyze for themselves. The goal is to mitigate and make the practice less prevalent through the ease that DPS meters provide. Also to place actionable enforcement for players who attempt to circumvent the decision by use of 3rd party programs, for which we will be monitoring. – Steven Sharif
The issue with macros is that from an anti cheat metric perspective it's difficult to define what a macro is against a script. And in order to catch all scripts sometimes you have to prevent the macro usage. So really that's a that's a data issue. If we allow for macros then we lose our ability to precisely ban script users, botters. – Steven Sharif
|This section contains information from Alpha-1 testing. It will be updated when new information is made available.|
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Security systems will be in place to combat cheating, exploiting, botting, gold selling/real money transactions (RMT), item duplication and other things that affect the economy starting from Alpha-0.
- These systems collect user data and flag abnormal activities for investigation. This combined with player reporting functions generates a live "heat map" that draws attention to unusual behavior.
- We do have already built into the game on the outset is essentially behavioral metrics. So in the game, as a player does normal things and they acquire normal gold, that's all good and well, but if there starts to be item IDs that appear on the player account that are out of the norm, like either a large amount of gold, or significant legendary items, what it does in the back-end it flags the account for view so that we can take a look at where did this item come from. Is it coming from a known gold seller or a flagged bot, or whatever; and then we investigate. So we're going to be pretty hard on the ability for players to subvert the natural economy systems by RMT or botting. – Steven Sharif
- Botters, cheaters, gold sellers, and RMTers, will face harsh penalties from the active GM/community team.
- It's important to note that there is a sanctity that must be protected within the game from RMTing; and let me just go into a little diatribe about this: But in games that I've played where the company or the publisher does not enforce rules, it becomes the standard that you buy gold if you want to be competitive. If you want to compete at the top tier levels in certain games, and everyone's buying gold, you almost either have to buy the gold or you're just not going to be able to compete with those people and that's a really shitty feeling to have. Excuse my French, I apologize. That is sucky; and in order for that not to be the case it is the responsibility of the publisher or the developers both to make sure that we have stringent practices from a CS- from a customer customer service perspective- to enforce our rules and to make sure that players are aware if they partake in this there is a huge risk in doing so. It's not going to be a slap on the hand. It's not going to be a "we told you once, we told you twice, we told you three, four, five six times okay. We're just taking some gold away", that kind of thing. We have got to ensure that it is feared to do those things because you know that ashes has active GMS, it has active customer service, it has an active community team. – Steven Sharif
Token-based two-factor authentication (2FA) may be in place for Alpha-1.
Game masters (GMs) will be present and active on Ashes of Creation servers.
- On the customer service side, we do plan to have in game GMs. We do plan to service people in the best way possible. And we will grow our service team as much as we need as our player base grows. – Margaret Krohn
- The direction that I'm taking Intrepid as a company in is that a significant portion of the revenue created by the game goes into not only creating additional content and updates for the game but also goes into I think caretaking, as I like to call it; and that caretaking is multiple things: It's having active and present GM's on servers. It's having a an interacting community team that is always present and on-call for participating in forum discussions and streams and updates. – Steven Sharif
- There will be a standard escalation system, where different actions are taken based on the seriousness of each infraction. Actions could range anywhere from being stripped (of the illegitimate items or currency) to being banned for a period of time, or being permanently banned.
- Following a standard approach to an escalation system where certain infractions are immediate and automatic bans and some infractions provide a path forward where action is taken that might ban the account or strip the account or provide some chat bans or the ability to play over a week or so... If you buy gold and depending on the the seriousness of the infraction you could go anywhere from being stripped and to being banned for a period of time to being permanently banned. – Steven Sharif
- Botters, cheaters, gold sellers, and RMTers, will face harsh penalties from the GM and community teams.
- When a player takes their play experience to the point of harassing another player, and doing so on a repetitive basis, in order to diminish their play experience, it is a ticketable offense. If you are following around a streamer or you're following around a player and your intent is to keep them from playing the game or to force them to quit, that is a dirty player mindset. It's a bad player mindset. It's a griefer's mindset. It's not something that's desired in the ecosphere in the community of Ashes of Creation. And as a result, it is a serviceable customer service situation. That is where warnings are given and actions can be taken against the account holder of an individual whose sole purpose is to disrupt and affect negatively the gameplay experience of the game. – Steven Sharif
- Players that work outside of the game design to grief or harass other players are actionable by customer services.
- I believe that so far in development we have demonstrated the level of customer service and community engagement that will be on display after our live launch. You are right however in saying that many of these problems that can arise on the fringe of certain systems will require an active GM support team available to address problems that the user base encounters
- The volunteer moderator program will continue (post-launch).
The current policy on multi-boxing (multi client) is that players are allowed to own multiple accounts, but may not launch multiple game clients from the same computer. Players may not use any software to automate character actions or mimic keystrokes.
- This was previously stated to be: If a user has a legitimate account and is not botting or using complex scripting then multi-boxing will be permitted.
Multiple accounts and multi-boxing, that's a little bit difficult for me because it could be conceived as pay-to-win, because you can progress on a second character and you can then gift that progression to your primary character. In that scenario yes I can see the argument. However if the character progresses with the same amount of effort and time needed by the person who's playing and they maintain that progression on that character, then I don't consider it pay-to-win. I consider it a second account. So initially what I'm going to say is having multi-boxing capability will be allowed within Ashes of Creation. There are a few safety nets that I put in place that kind of restrict the ability for abuses that we've seen in other games. – Steven Sharif
A companion app (mobile app/web interface) allows players who are not logged into the game to have authority over certain services and mechanics. Some functionality may come post-launch.
- Crop rotations.
- Player stalls (Kiosks).
- Mayoral duties.
- Pay taxes.
- Fishing (potentially).
- Parlor games (Tavern games).
- World event notifications.
- Node citizenship notifications.
- Player housing notifications.
- Guild leadership tools such as calendar notifications is a possible feature.
- Specific dates that you can have running as reminders in your guild UI, this will also be something that I would like to be available on the mobile companion app as well. So essentially you can receive notifications via a calendar update on guild events that the leaders or the officers have the ability to pin within the game will also give you notifications on the mobile app as well. That's my intention at least. – Steven Sharif
- Some of it may come post-launch... but we do want people to interact with the game on their phones when they're away from the computer; and we're going to do as much as we can to make that cool. – Jeffrey Bard
The Ashes of Creation MMO is not designed around controller support.
- Ashes of Creation Apocalypse may have controller support.
Controller support will likely be something we work on closer to launch. – Steven Sharif
There will be settings to aid colorblind players.
- User interface elements will utilize textures and icons to distinguish them, in addition to color.
Emblem, logo and symbol editor
The user interface will allow emblems, logos and symbols to be designed in-game.
- Guild emblems.
Emblem editor functionality is tentatively planned for Alpha-2.
Import of user-created image content (UCC) is being considered. This was previously not under consideration.
- An active GM staff will be monitoring user-created content. Users who upload inappropriate content will place their accounts in jeopardy.
- I know previously we had spoken about not allowing custom user images in the game, however I think we're leaning more now in the direction of allowing for custom user images. Absolutely well what it will be is the fact that we're a subscription game and if you want to jeopardize your account by doing the wrong thing with regards to custom users [images] then by all means you may do so and we'll have stringent practices in place to prevent that from actually being an issue. – Steven Sharif
- With regards to this UCC question, I think when you have an active an active GM team that you know you are you have directed to care take the product you're going to mitigate a lot of that functionality you don't want to see out of this custom image system. People who look to let's say meme the system are going to be met with the type of enforcement that they don't want to have on their account; and being a subscription-based product and being a risk versus reward and maybe a more old-school approach to character development and progression I think they're gonna take a significant risk in doing things that we don't want them to do, which will result in the jeopardy of their account. So I think that is not going to deter a hundred percent of things- I don't think you ever can deter a hundred percent of things unless we go away from custom images- but I think that we can achieve some parity of essentially enforcement versus infraction ratio that's going to be liveable for everybody. – Steven Sharif
- ↑ 1.0 1.1 1.2 1.3 1.4 Livestream, February 24, 2023 (1:19:29).
- ↑ 2.0 2.1 Ashes of Creation Forums - No Damage Meter?
- ↑ 3.0 3.1 Livestream, May 10, 2017 (20:02).
- ↑ Interview, October 20, 2018 (6:29).
- ↑ Livestream, April 30, 2020 (1:28:19).
- ↑ Interview, May 11, 2018 (49:03).
- ↑ Livestream, May 10, 2017 (21:41).
- ↑ Video, January 27, 2023 (4:33).
- ↑ 9.0 9.1 Livestream, August 28, 2020 (1:27:01).
- ↑ 10.0 10.1 10.2 Livestream, October 28, 2022 (3:34).
- ↑ Livestream, May 5, 2017 (20:02).
- ↑ 12.0 12.1 Livestream, February 24, 2023 (28:45).
- ↑ 13.0 13.1 Livestream, December 2, 2022 (1:00:30).
- ↑ 14.0 14.1 Livestream, June 25, 2021 (29:09).
- ↑ Blog: Creative Director's Letter, October 16 2020
- ↑ Ashes of Creation Forums - No Damage Meter?
- ↑ Ashes of Creation Forums - No participation trophy.
- ↑ Interview, August 8, 2018 (27:53).
- ↑ 19.0 19.1 19.2 19.3 19.4
- ↑ Livestream, May 24, 2017 (39:48).
- ↑ The specific implementation of the / command is TBD.
- ↑ Livestream, April 29, 2022 (1:02:22).
- ↑ 23.0 23.1 Livestream, December 22, 2020 (1:09:38).
- ↑ 24.0 24.1 24.2 Interview, July 19, 2020 (1:12:37).
- ↑ Livestream, November 17, 2017 (38:35).
- ↑ Massively OP, 2017-06-1
- ↑ 27.0 27.1 27.2 27.3 Livestream, February 9, 2018 (20:40).
- ↑ 28.0 28.1 28.2 28.3 Livestream, August 26, 2022 (1:32:45).
- ↑ Interview, August 21, 2018 (40:44).
- ↑ 30.0 30.1 30.2 Livestream, October 28, 2022 (29:32).
- ↑ 31.0 31.1 31.2 31.3 31.4 31.5 Interview, July 8, 2020 (48:30).
- ↑ Livestream, October 28, 2022 (13:53).
- ↑ Forums - Livestream Q&A 2022-08-26.
- ↑ Ashes of Creation Forums - Poll + Bonus Dev Discussion - Multiboxing.
- ↑ 40.0 40.1 Livestream, July 25, 2020 (48:28).
- ↑ Livestream, May 10, 2017 (22:39).
- ↑ Livestream, January 18, 2018 (30:18).
- ↑ 43.0 43.1 Livestream, November 17, 2017 (11:00).
- ↑ 44.00 44.01 44.02 44.03 44.04 44.05 44.06 44.07 44.08 44.09 44.10 Livestream, May 4, 2018 (54:09).
- ↑ Livestream, May 9, 2017 (28:57).
- ↑ Livestream, November 17, 2017 (9:49).
- ↑ Livestream, November 17, 2017 (11:53).
- ↑ 48.0 48.1 Podcast, November 15, 2020 (52:50).
- ↑ Intrepid Studios Snapchat, 2018-11-30.
- ↑ Livestream, November 17, 2017 (21:24).
- ↑ Livestream, 2018-04-8 (AM) (18:04).
- ↑ 53.0 53.1 Livestream, October 30, 2020 (30:36).
- ↑ Livestream, July 18, 2017 (52:42).
- ↑ Livestream, July 30, 2021 (53:15).
- ↑ 56.0 56.1 56.2 56.3 56.4 56.5 Livestream, May 17, 2017 (55:40).
- ↑ 57.0 57.1
- ↑ 58.0 58.1 Livestream, October 31, 2018 (47:44).
- ↑ 59.0 59.1 59.2 Interview, October 20, 2018 (3:35:54).
- ↑ Livestream, July 29, 2022 (1:06:39).
- ↑ Livestream, July 29, 2022 (1:06:15).
- ↑ 62.0 62.1 Livestream, July 26, 2019 (1:05:28).