Account management

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Ashes of Creation web site design preview (WIP).[1]

The account management page is used to assign or reassign cosmetics to characters within an account.[2][3][4][5]

  • Cosmetics can be reassigned to other characters (alts), but can only be active on one character at a time.[2][4][5]
  • There will likely be a cooldown for reassigning cosmetics between characters.[2]

Alpha-1 account management

Account management systems revamped for Alpha-1 are expected to be launched on 2018-10-5.[6]

Name reservation

Name reservations were rewards for backing at the Pioneer level and higher and were previously available through the Voyager plus pre-order pack.[7][8][9]

  • Accounts will have name reservation tokens, that entitle its holder to reserve a name on a specific server when the reservation time comes.[10]

Name reservation priority

Name reservations will be allocated from the highest backer tier to the lowest backer tier.[11]

  1. Kickstarter backer tiers, highest to lowest.[12]
  2. Summer crowdfunding backer tiers, highest to lowest.[12]
  3. Pre-order packs purchased from the web store.[12]

Within each tier, the name reservations are on a first-come-first-served basis.[12]

Name reservation availability

info-orange.pngSome of the following information has not been recently confirmed by the developers and may not be on the current development roadmap.

Name reservations were slated to begin during Alpha-1.[13]

Crowdfunding mounts

Runic steed mount concept art by Jeff Delierre.

Kickstarter/Summer crowdfunding mount rewards are obtained and utilized by applicable backers in the following way:[5]

  1. Basic mounts are obtained through an early quest that is available to all players in starting areas.
  2. Players assign cosmetic skins to a character on their account from the account management page.
  3. The skin can then be applied to change the appearance of the mount that was earned in game.
    • This does not remove the skin itself. It can be applied again to any other applicable mount in the future.
    • Players may remove the skin from a character and assign it to another character on their account.
    • Skins can only ever be active on one character and one mount.

The Dawnbreaker mount skin is used in a similar fashion as described, but is only applicable to a certain class of mounts. Aquatic mount skins, like the Tidesnapper, are also used in a similar fashion, but are only applicable to the aquatic class of mounts.[5]

Payments

Q: What does this mean for my Ashes of Creation account with MY.GAMES moving forward?
A: In the coming weeks, we will announce the migration steps for moving your account to Intrepid Studios, rest assured all purchases and achievements will remain with your account.[14]
Q: What happens to my purchases on my MY.GAMES account moving forward?
A: The purchases and achievements you have on your MY.GAMES account will be migrated to the Intrepid Studios account management system.[14]
Q: What happens if I already have both a MY.GAMES account and an Ashes of Creation account?
A: If you currently own both an Intrepid Account and MY.GAMES account that you intend to migrate, you will be able to submit a support ticket and we will help to consolidate your accounts into one, if you so desire.[14]
Q: If I was a MY.GAMES customer, how can I purchase the individual monthly cosmetics that were not available through their website?
A: If you owned a pre-order package during the time of a desired individual monthly cosmetic, you will be able to submit a ticket through our customer support system, where we will then verify your eligibility to purchase the cosmetics and help to facilitate that purchase.[14]
Q: What will I need to do to play on European or Russian servers in the future?
A: You will need to ensure your migration in the coming weeks, and use your Intrepid account to access the game.[14]
Q: What does this mean for your regional and language support moving forward?
A: Intrepid Studios will be working to ensure proper localization in our supported languages as we build out our publishing operations in the EU.[14]
Q: If I don't want to transfer or migrate my MY.GAMES account, can I get a refund?
A: Any players who previously purchased their pre-order through MY.GAMES can submit a support request through MY.GAMES for a full refund.[14]
Q: What happens to my personal information associated with my MY.GAMES account?
A: When you migrate your account to Intrepid Studios, you will also be migrating the personal information associated with your account. If you would like to request that MY.GAMES removes your personal information, please reach out to their support team directly here.[14]

Read more...

Server transfers

Server transfers, outside of server merges, will not be possible initially.[15][10]

  • The developers intend to assess the impact on housing and other systems closer to launch.[10]

Gear binding

There may be some gear binding (BoE or BoP) but it will be an exception rather than the rule, as this doesn't facilitate the objectives for the economy.[16]

A lot of what we experienced in games that usually come before us is that many things are account bound and they're soulbound to your character... Instead very little here is character bound. Very very little. The vast majority of gear- yes you will get quest related gear as rewards- but it won't be let's say one set in one dungeon and you must run the dungeon over and over. Instead we want to really emphasize the reliance on the economy and crafters and gatherers and processors to support a majority of the gear structure in-game, combined with that of world raid bosses and dungeon bosses; not a repetitive quest line through a single dungeon.[18] – Steven Sharif

See also

References

  1. ↑ Livestream, January 29, 2021 (46:48).
  2. ↑ 2.0 2.1 2.2 steven-cosmetic-reassignment.png
  3. ↑ Livestream, May 26, 2017 (18:10).
  4. ↑ 4.0 4.1 Kickstarter item application.jpg
  5. ↑ 5.0 5.1 5.2 5.3 kickstarter mounts.png
  6. ↑ Livestream, September 1, 2018 (54:06).
  7. ↑ Newsletter - Pre-order packages are ending reminder.
  8. ↑ Pioneer
  9. ↑ Voyager plus pre-order pack
  10. ↑ 10.0 10.1 10.2 February 8, 2019 - Questions and Answers.
  11. ↑ Livestream, May 4, 2018 (52:45).
  12. ↑ 12.0 12.1 12.2 12.3 Interview, August 8, 2018 (26:18).
  13. ↑ Newsletter, 2018-08-7
  14. ↑ 14.0 14.1 14.2 14.3 14.4 14.5 14.6 14.7 Blog: New Adventure Awaits.
  15. ↑ Livestream, October 14, 2022 (2:53).
  16. ↑ Livestream, May 15, 2017 (13:06).
  17. ↑ 17.0 17.1 Interview, July 18, 2020 (52:57).
  18. ↑ 18.0 18.1 18.2 Interview, August 24, 2018 (4:15).
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